1. Introduction
IM DECOR is the service provider operating this platform. Throughout these terms and conditions, references to "IM DECOR", "we", "us", or "our" refer to the configured business, and references to "you", "your", or "Customer" refer to the user of our platform. By using our website, you agree to be bound by these terms and conditions.
2. Scope of Services
IM DECOR serves as an online platform for the products and services made available through this application. Our services include:
- Online Shopping: Browse and purchase products available from various retailers through our online portal. Customers can also place orders via call or WhatsApp, albeit with limited access.
- Delivery: Products purchased through our platform will be delivered to the address specified during registration or order placement. Delivery timeframes are estimates, and delays may occur.
3. Account Registration
Purpose: Registering for an account allows easy access to information, order history, and preferences. While registration is not mandatory for making purchases, it enhances user experience.
Information Required: To register, provide your name, postcode, email address, and any additional required details. Passwords should be kept confidential, and any unauthorized use must be reported immediately.
4. Limitation of Liability
Indirect Damages: We shall not be liable for any indirect, special, punitive, or consequential damages arising from the use of our services, including service interruptions or data loss.
5. Rules of Usage
Errors and Omissions: We strive to correct any errors or omissions promptly. We reserve the right to change or remove services, information, or listings without notice.
Access Restrictions: IM DECOR reserves the right to block access, edit, or remove material that violates our terms of service. Multiple accounts or disruptive behavior may result in account closure.
6. Suspension & Termination
Suspension: We may suspend your account if it is used in contravention of our terms. Restoration of services may require assurances against future breaches.
Law Enforcement: We cooperate with law enforcement authorities to disclose user identities in breach of our terms.
7. Payment
Convenience Fee: IM DECOR reserves the right to charge a convenience fee for using our platform where applicable. Payment options are shown during checkout.
8. Data Protection
Privacy Policy: Your personal information is handled in accordance with our Privacy Policy. We collect, use, and protect data as outlined in our policy.
9. Indemnification
Defence: You agree to defend and indemnify IM DECOR against any losses, claims, or expenses arising from unauthorized use or breach of these terms.
10. Questions & Complaints
Contact: For questions or complaints, please use the 'Contact Us' page on our platform. We will address your concerns promptly.
11. Cancellation of Transactions/Orders
Seller's Right: Sellers reserve the right to cancel orders under certain circumstances, such as non-availability of products or pricing errors.
12. Return Policy
Eligibility: Products may be returned if they are damaged, defective, or different from the description. Return conditions and procedures apply.
13. Warranties
Disclaimer: IM DECOR does not warrant the sale price accuracy, product availability, or delivery terms provided by sellers. We are not liable for any issues related to the sale of products.
14. Delivery Conditions
Shipping Charges: Standard shipping charges apply as indicated at checkout. Delivery and installation services are available in select cities across India. Additional fees may apply for remote locations, express delivery, or bespoke assembly services. Timelines are estimates subject to logistics partner availability.